PHOTOGRAPHY SERVICE FAQ
PHOTOGRAPHY SERVICE TURNAROUND
Q: Your turn-around for full set of photos is 7-10 days? It takes so long!
A: My regular turn-around is 7-10 days for most events, except for some multi-day evetns. I edit and apply basic-retouching on all images to provide the best possible results for my clients. This process takes as much time as or even longer time than the photo shoot hours. For example, if the photo shoot is for 5 hours, the editing and basic-retouching process could take about 5-8 hours. I appreciate your patience! 🙂
Q: I need some photos for social media asap. Can you do that?
A: Yes, 20-30 selects on the next day is free of charge. Please do mention you need that and by when you need them, when you contact me.
Q: I need full set of finished (edited and retouched) photos by the next morning. Can you do that?
A: It depends on the timeframe of the photoshoot. If it’s for 12 hours photo shoot, it’s most likely not possible. If it is relatively short timeframe, it is possible. Rush fee will apply.
Q: I need full set of finished photos in 3 days. Can you do that?
A: Yes, 3-day turnaround is available with a rush fee.
Q: I need to get the photos on site while the event is still in process. Can you do that?
A: Yes, I can bring a card reader and transfer small / unedited JPG files to your computer on site. The time to transfer the photos will be counted towards the photo shoot hourly rate.
Q: Can you edit/transfer files on site?
A: Yes I can bring a laptop to do that with a fee. Please contact me for more details.
PAYMENT METHODS
Q: What types of payment method do you accept?
A: For regular rate clients, I accept major credit cards, check, ACH transfer and cash. I use Quickbooks Online to process all payments.
Q: I am coming from overseas to NYC and need to hire a photographer. How can I pay you?
A: For international clients, I can accept credit card or wire transfer. The international transactions usually cost more than US transactions, therefore, international transaction fees might apply.
INSURANCE
Q: Our event venue requires our photographer to have a liability insurance. Do you have it?
A: Yes, I have a general liability insurance. Please mention that your venue requires a liability insurance when you contact me.
DISCOUNTED RATE
Q: Our organization works hard to support world peace and is non-profit. Can you give us discounted rate?
A: I might be able to give you a discounted rate if you are a non-profit organization. Please do mention that you are a non-profit AND looking for a discounted rate. Terms and conditions will apply (I am usually more likely to be able to give discounted rates during off-peak seasons, such as some winter and summer months).
Q: I need your service for long hours / multiple dates. Can you give us discounted rate?
A: Yes, I have discounted rate for long hours / multiple dates clients. Please contact me for more details.
Q: I have a specific budget for my event. Can you work within my budget?
A: Please do mention that you have a specific budget. I might be able to adjust my rate depending on the conditions.
BUSINESS TYPE
Q: Are you a freelance photographer?
A: Ayano Hisa Photography, Inc. is currently an S-corporation, registered in NY/USA. It is also registered as a MWBE (Minority/Women Owned Business Enterprises) with New York State and the City of New York.
TRAVELING
Q: My event is a bit far away. Can you come to photograph our event?
A: Yes I would be happy to. However, there will be travel fees. The fee depends on the location.
OTHER PHOTOGRAPHY
Q: Can you do photo shoots other than events? I like your natural / photojournalistic style and am considering to hire you for a non-event photo shoot.
A: Yes absolutely! I can cover various photography like portraits, still life, life style, architecture, interior, etc.